- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
My wife and I have found AVI automotive to be always professional and thorough. Hiep is an accomplished mechanic and when he does hire help, he is careful to only bring on the best. Disregard those whining about "coupons"... Things didn't go exactly as they'd planned and now they want to hurt the business. But, for trustworthy, thorough work on your car at a rate that is reasonable, you can't go wrong with Hiep and AVI.
Hiep at AVI auto is great! He takes the time to assess what kind of service your car really needs. I was referred to him by my father-in-law and I haven't been disappointed. He gives great advice on when to get a certain kind of service and when you're better off saving your money.